Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

How does

Zendesk

work with Pano?

Connect Zendesk and Pano so that your team can view support ticket information within the great context of a customer’s journey. When integrated, your support and sales teams will always be armed with the most accurate information.

What data does Pano sync?

  • Tickets
  • Satisfaction Ratings

What are some key use cases?

  • Quickly reference submitted ticket statuses within a customer’s Pano profile.
  • Know exactly who to speak with internally about a customer.
  • Cross-reference support tickets with a customer’s revenue and subscription information for quick prioritization.

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